2d6e7dbb37
Adjust asset create/update so that they function without all attributes being provided. Update will default to using the value currently in the database, rather than overwriting blank.
ITFlow
IT documentation, ticketing and accounting system for small MSPs.
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Username: demo@demo | Password: demo
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About
A free ITGlue alternative, with additional ticketing / accounting features.
The Problem
- You're a busy MSP with 101 things to do.
- Information about your clients is unorganised and unstructured: scattered in random tickets or folders - when you do eventually find it, it's out of date.
- For some issues, you spend longer looking for the relevant documentation than actually working the ticket.
- On top of the technical day to day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.
The Solution: ITFlow
- ITFlow consolidates common MSP needs (documentation, ticketing, and accounting) into one system
In Beta
- This project is still in early beta and is considered a work in progress. Many changes are being performed and may cause breakage upon updates.
- Currently, we strongly recommend against storing confidential information in ITFlow; ITFlow has not undergone a third-party security assessment.
- We are hoping to have a stable 1.0 release by Dec 2022.
Built With
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Backend / PHP libs
- PHP
- MariaDB
- PHPMailer
- HTML Purifier
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CSS
- Bootstrap
- AdminLTE
- fontawesome
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JS Libraries
- chart.js
- moments.js
- jQuery
- pdfmake
- Select2
- SummerNote
- FullCalendar.io
Getting Started / Installation
ITFlow is self-hosted. There is a full installation guide in the docs, but the main steps are:
- Install a LAMP stack (Linux, Apache, MariaDB, PHP)
sudo apt install git apache2 php libapache2-mod-php php-intl php-mysqli php-curl mariadb-server - Clone the repo
git clone https://github.com/itflow-org/itflow.git /var/www/html - Create a MariaDB Database
- Point your browser to your HTTPS web server to begin setup
Key Features
- Client documentation - assets, contacts, domains, docs, files, passwords, and more
- Accounting / Billing - finance dashboard, quotes, invoices, accounting, expenses, etc
- Client Portal - self service quote/invoice/ticket management for clients
- Alerting - account balance, invoices, domain/SSL renewals
Roadmap / Future to-do
- MeshCentral (Export common software applications to Software)
- CalDAV to integrate with 3rd party calendars
- CardDAV to integrate with 3rd party Address books
- Stripe Integration for online payments
- Recent caller toast alerts to click and bring up the clients account right away
- FIDO2 WebAuthn Support for passwordless auth (TPM Fingerprint), (USB Hardware keys such as Yubikey)
See the forum and the open issues for a full list of proposed features & known issues.
Support & Contributions
Forum
For help using ITFlow, feature requests, and general ideas / discussions please use the community forum. For bugs, please raise an issue.
Contributing
If you are able to make a contribution that would make ITFlow better, please fork the repo and create a pull request. Please make sure you're following our code standards. For large changes / new features, please discuss the issue with other contributors first.
Contributors
License
ITFlow is distributed "as is" under the GPL License, WITHOUT WARRANTY OF ANY KIND. See LICENSE for details.