Fix Closed Tickets showing up under stale tickets in client Overview
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11
blank.php
11
blank.php
@@ -23,6 +23,17 @@ echo "<H1>$start_date</H1>";
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?>
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<br>
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<dl>
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<dt>Requester</dt>
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<dd>Sam Adams</dd>
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<dt>Created</dt>
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<dd><time datetime="2024-04-11T17:52:30+00:00" title="2024-04-11 13:52" data-datetime="calendar">Today at 13:52</time></dd>
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<dt>Last activity</dt>
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<dd><time datetime="2024-04-11T18:08:55+00:00" title="2024-04-11 14:08" data-datetime="calendar">Today at 14:08</time></dd>
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</dl>
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<?php echo randomString(100); ?>
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<br>
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@@ -43,7 +43,7 @@ $sql_stale_tickets = mysqli_query(
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"SELECT * FROM tickets
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WHERE ticket_client_id = $client_id
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AND ticket_updated_at < CURRENT_DATE - INTERVAL 3 DAY
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AND ticket_status != 'Closed'
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AND ticket_closed_at IS NULL
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ORDER BY ticket_updated_at DESC"
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);
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