ThaMunsta/itflow
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4 Commits

Author SHA1 Message Date
Marcus Hill
71b9e6836b Omit check for ticket_closed_at when counting closed tickets as the value may be incorrect. 2023-02-13 14:07:25 +00:00
Marcus Hill
5dafd87c0d Ticketing - Reporting 
- Add average time to close (MTTR) into ticket client report
- Fix ticket_closed_at not being updated if tickets were closed as part of a reply/merge
- Fix being able to delete closed tickets
 2023-02-13 14:01:58 +00:00
Marcus Hill
615f317d2b General cleanup/formatting 2023-02-09 12:29:12 +00:00
Marcus Hill
e5a5aebc2c Reporting 
- Add ticket summary & ticket by client report (#514)
- General tidy
 2023-02-04 16:59:30 +00:00