4 Commits

Author	SHA1	Message	Date
wrongecho	425b06e550	Add time tracking for bulk ticket replies ... - TT for bulk replies - Encourage the correct time format using a placeholder and pattern (client-side validation only)	2024-12-04 16:43:09 +00:00
wrongecho	d80334a7cf	Ticketing updates - guest view & resolved vs closed ... - Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure - Add guest view URL for tickets	2024-08-17 23:24:15 +01:00
Marcus Hill	b9431645d3	Ticket Statuses ... Standardize on 5 consistent ticket states:- - New (Red/Danger) - Open (Blue/Primary) - On Hold (Green/Success) - Auto Close (Dark/black) - Closed (Dark/black) Update parts of the app where these have deviated from, as they have not been updated everywhere. Other states may be configurable in future via custom fields.	2024-03-03 00:13:29 +00:00
johnnyq	19f4e215de	feat. Bulk Reply To Tickets including create a private note	2024-01-31 15:24:54 -05:00