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Afer Ticket Merge Redirect to new ticket Details

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This commit is contained in:
johnnyq
2025-11-15 17:09:46 -05:00
committed by Mike Johnston
parent 6112ac0e6e
commit 3e62fc8118
1 changed files with 8 additions and 3 deletions
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11
agent/post/ticket.php
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@@ -1814,14 +1814,19 @@ if (isset($_POST['merge_ticket'])) {
// NEW PARENT ticket details // NEW PARENT ticket details
// Get merge into ticket id (as it may differ from the number) // Get merge into ticket id (as it may differ from the number)
$sql = mysqli_query($mysqli, "SELECT ticket_id FROM tickets WHERE ticket_number = $merge_into_ticket_number"); $sql = mysqli_query($mysqli, "SELECT ticket_id, ticket_client_id FROM tickets WHERE ticket_number = $merge_into_ticket_number");
if (mysqli_num_rows($sql) == 0) { if (mysqli_num_rows($sql) == 0) {
flash_alert("Cannot merge into that ticket.", 'error'); flash_alert("Cannot merge into that ticket.", 'error');
redirect(); redirect();
} }
$merge_row = mysqli_fetch_array($sql); $merge_row = mysqli_fetch_array($sql);
$merge_into_ticket_id = intval($merge_row['ticket_id']); $merge_into_ticket_id = intval($merge_row['ticket_id']);
$client_id = intval($merge_row['ticket_client_id']);
if ($client_id) {
$has_client = "&client_id=$client_id";
} else {
$has_client = "";
}
// Sanity check // Sanity check
if ($ticket_number == $merge_into_ticket_number) { if ($ticket_number == $merge_into_ticket_number) {
flash_alert("Cannot merge into the same ticket.", 'error'); flash_alert("Cannot merge into the same ticket.", 'error');
@@ -1853,7 +1858,7 @@ if (isset($_POST['merge_ticket'])) {
flash_alert("Ticket merged into $ticket_prefix$merge_into_ticket_number"); flash_alert("Ticket merged into $ticket_prefix$merge_into_ticket_number");
redirect(); redirect("ticket.php?ticket_id=$merge_into_ticket_id$has_client");
} }