ThaMunsta/itflow
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Added client Tag Display under Client in Ticket Details

Browse Source
This commit is contained in:
johnnyq
2022-01-13 15:20:49 -05:00
parent 03e8c5148c
commit 29828f8653
1 changed files with 27 additions and 2 deletions
Download Patch File Download Diff File Expand all files Collapse all files

29
ticket.php
View File

@@ -110,7 +110,6 @@ if(isset($_GET['ticket_id'])){
$primary_contact_display = "<small class='text-danger'>Needs approval</small>"; $primary_contact_display = "<small class='text-danger'>Needs approval</small>";
} }
//Get Contact Ticket Stats //Get Contact Ticket Stats
$ticket_related_open = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_open FROM tickets WHERE ticket_status = 'open' AND ticket_contact_id = $contact_id "); $ticket_related_open = mysqli_query($mysqli,"SELECT COUNT(ticket_id) AS ticket_related_open FROM tickets WHERE ticket_status = 'open' AND ticket_contact_id = $contact_id ");
$row = mysqli_fetch_array($ticket_related_open); $row = mysqli_fetch_array($ticket_related_open);
@@ -127,7 +126,26 @@ if(isset($_GET['ticket_id'])){
//Get Total Ticket Time //Get Total Ticket Time
$ticket_total_reply_time = mysqli_query($mysqli,"SELECT SEC_TO_TIME(SUM(TIME_TO_SEC(ticket_reply_time_worked))) AS ticket_total_reply_time FROM ticket_replies WHERE ticket_reply_archived_at IS NULL AND ticket_reply_ticket_id = $ticket_id"); $ticket_total_reply_time = mysqli_query($mysqli,"SELECT SEC_TO_TIME(SUM(TIME_TO_SEC(ticket_reply_time_worked))) AS ticket_total_reply_time FROM ticket_replies WHERE ticket_reply_archived_at IS NULL AND ticket_reply_ticket_id = $ticket_id");
$row = mysqli_fetch_array($ticket_total_reply_time); $row = mysqli_fetch_array($ticket_total_reply_time);
$ticket_total_reply_time = $row['ticket_total_reply_time']; $ticket_total_reply_time = $row['ticket_total_reply_time'];
//Client Tags
$client_tag_name_display_array = array();
$client_tag_id_array = array();
$sql_client_tags = mysqli_query($mysqli,"SELECT * FROM client_tags LEFT JOIN tags ON client_tags.tag_id = tags.tag_id WHERE client_tags.client_id = $client_id");
while($row = mysqli_fetch_array($sql_client_tags)){
$client_tag_id = $row['tag_id'];
$client_tag_name = $row['tag_name'];
$client_tag_color = $row['tag_color'];
$client_tag_icon = $row['tag_icon'];
if(empty($client_tag_icon)){
$client_tag_icon = "tag";
}
$client_tag_id_array[] = $client_tag_id;
$client_tag_name_display_array[] = "<span class='badge bg-$client_tag_color'><i class='fa fa-fw fa-$client_tag_icon'></i> $client_tag_name</span>";
}
$client_tags_display = implode(' ', $client_tag_name_display_array);
?> ?>
@@ -315,6 +333,13 @@ if(isset($_GET['ticket_id'])){
<?php <?php
} }
?> ?>
<?php
if(!empty($client_tags_display)){
echo "<br>$client_tags_display";
}
?>
</div> </div>
</div> </div>
</div> </div>