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Merge pull request #733 from wrongecho/ticket-update-type-email-match

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Ticket updates - Default to internal update if contact is agent
This commit is contained in:
Johnny
2023-10-08 19:54:19 -04:00
committed by GitHub
parent d1a627c209 edf6e18dc3
commit 1f067c17c4
1 changed files with 12 additions and 16 deletions
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ticket.php
+3 -7
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@@ -326,7 +326,8 @@ if (isset($_GET['ticket_id'])) {
</div>
</div>
<?php if(!empty($contact_email)){ ?>
<?php if(!empty($contact_email && $contact_email !== $session_email)){ ?>
<div class="col-md-2">
<div class="form-group">
@@ -335,7 +336,6 @@ if (isset($_GET['ticket_id'])) {
<label class="custom-control-label" for="ticket_reply_type_checkbox">Email contact<br><small class="text-secondary">(Public Update)</small></label>
</div>
</div>
</div>
<?php } ?>
@@ -538,15 +538,10 @@ if (isset($_GET['ticket_id'])) {
</div>
<div class="mt-1">
<i class="fa fa-fw fa-hourglass-start text-secondary ml-1 mr-2"></i><strong>Status:</strong>
<?php if ($prev_ticket_status == 'Open') { ?>
<span class="text-danger"><?php echo $prev_ticket_status; ?></span>
<?php } else { ?>
<span class="text-success"><?php echo $prev_ticket_status; ?></span>
<?php } ?>
</div>
<?php } ?> <!-- End previous ticket IF statement -->
<?php } else { ?>
<div>
<a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add a Contact</a>
@@ -598,6 +593,7 @@ if (isset($_GET['ticket_id'])) {
$ticket_closed_by_display = nullable_htmlentities($row['user_name']);
?>
<div class="mt-1">
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2"></i>Closed by: <?php echo ucwords($ticket_closed_by_display); ?>
</div>